Privacy Policy

Last updated: April 12, 2026

1. Who we are

Northbeam Technologies (“we”, “us”, “our”) is a software development and digital marketing company focused on international clients and long-term partnerships. Our public website is northbeam-tech.com. This policy describes how we handle personal data when you use our website, contact us, or work with us as a client or prospect.

Postal address: Richstar 1, 278 Hoa Binh Street, Phu Thanh Ward, Ho Chi Minh City, Vietnam.

For privacy-related requests, email info@northbeam-tech.com (include “Privacy” in the subject line), call +84-983-599-071, or use our Contact page.

2. Scope

This policy applies to information collected through our public website, email, contact forms, and ordinary sales and project communication. If you sign a separate agreement (for example a master services agreement or statement of work), that contract may include additional or overriding terms about confidentiality and data processing.

3. Information we collect

We may collect the following categories of information, depending on how you interact with us:

• Identity and contact data: name, job title, company, email address, phone number, and similar details you provide in forms, email, or calls.
• Communication content: messages you send us, meeting notes when relevant, and feedback you share.
• Technical and usage data: IP address, browser type, device type, general location derived from IP, pages viewed, and timestamps—typically collected via logs, cookies, or analytics tools you enable on the site.
• Client project data: if we deliver services to you, we may process personal data you or your end users submit to us strictly as needed to perform the contract (for example account details in a system we build or maintain). The scope should be described in your agreement or a data processing addendum where required.

4. How we use information

We use personal data to:

• Respond to inquiries and provide customer support;
• Operate, secure, and improve our website and internal tools;
• Send administrative messages, proposals, and (where allowed) marketing— you can opt out of non-essential marketing as described in those messages;
• Perform contracts, invoicing, and compliance checks;
• Meet legal obligations and defend our legitimate interests (for example fraud prevention and dispute resolution).

5. Legal bases (where applicable)

If laws such as the GDPR or UK GDPR apply, we rely on appropriate bases including: contract (delivering services), legitimate interests (running a secure website, limited analytics, business development), consent (where required—for example certain cookies or marketing), and legal obligation. You may have rights to access, rectify, delete, restrict, or object, and to lodge a complaint with a supervisory authority. Adjust this section with your counsel to match your actual processing.

6. Sharing and subprocessors

We do not sell your personal data. We may share information with:

• Service providers who assist us (for example hosting, email, analytics, CRM)—under contracts that require them to protect data and use it only for defined purposes;
• Professional advisers when required (for example lawyers or accountants);
• Authorities when we believe disclosure is required by law or to protect rights and safety.

List your main vendors here (hosting, email, analytics, support tools) after you finalize your stack.

7. International transfers

We may process data in Vietnam and other countries where we or our providers operate. If we transfer personal data from the EEA, UK, or Switzerland to countries without an adequacy decision, we use appropriate safeguards (such as standard contractual clauses) where required. Your counsel should confirm the wording for your transfers.

8. Retention

We keep personal data only as long as needed for the purposes above, including legal, accounting, and dispute-resolution needs. Typical ranges: marketing contacts until you unsubscribe or we delete stale records; project-related data per contract and law; server logs for a limited period unless longer retention is justified.

9. Security

We implement reasonable technical and organizational measures to protect personal data. No method of transmission over the Internet is completely secure; we encourage strong passwords and safe sharing practices on your side.

10. Cookies and similar technologies

Our site may use cookies or similar technologies for essential functions, preferences, and analytics. Describe your cookie banner and categories here (strictly necessary, analytics, marketing). Link to a cookie policy or settings if you use a consent tool.

11. Third-party links

Our website may link to third-party sites. We are not responsible for their privacy practices. Read their policies before you submit personal data.

12. Children

Our services are aimed at businesses and adults. We do not knowingly collect personal data from children. If you believe we have, contact us and we will take appropriate steps.

13. Changes to this policy

We may update this policy from time to time. We will post the new version on this page and change the “Last updated” date. For material changes, we may provide an additional notice (for example by email to active clients).

14. Contact

For questions about this privacy policy or to exercise your rights, contact us:

• Email: info@northbeam-tech.com — include “Privacy” in the subject line for privacy-specific requests.
• Phone: +84-983-599-071
• Address: Richstar 1, 278 Hoa Binh Street, Phu Thanh Ward, Ho Chi Minh City, Vietnam
• Website: northbeam-tech.com
• You may also use our Contact page (including the contact form).