Tag: WhatsApp

WhatsApp to SugarCRM automated student onboarding cover image

Automating Student Onboarding via WhatsApp in SugarCRM

A multi-step conversation engine that captures leads and creates CRM records automatically — no staff required. The Problem When prospective students first contact the school via WhatsApp, staff had to manually collect their details and create a record in SugarCRM by hand. There was no way to capture a lead from WhatsApp without a person […]

Jenny